Online Payment Terms and Conditions

Terms and Conditions

Focus Attention (Pty) Ltd. is a business in the Consulting vicinity, marketing measurements of Attentional Control and related as well as solutions to improve Attentional Control of individuals, teams and organisations to Professionals (i.e. psychologists, medical practitioners, occupational therapists, etc.), educational occupations, training and human resources specialists.

Delivery policy

Subject to receipt of payment, requests will be processed immediately and delivery confirmed by way of an Invoice confirming the receipt of payment.

Return and Refunds policy

Any transaction with Focus Attention (Pty) Ltd is non-refundable. If any special circumstances arise and a transaction needs to be refunded, an email can be sent to info@focusattention.co.za for consideration by management. All decisions regarding refunds are final.

Customer privacy policy

Focus Attention (Pty) Ltd. shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made via Visa and MasterCard credit cards or by bank transfer into the Focus Attention (Pty) Ltd. bank account, the details of which will be provided on request.

Credit card acquiring and security

Credit card transactions will be acquired for Focus Attention (Pty) Ltd. via PayGate (Pty) Ltd who are the approved payment gateway. PayGate is a licensed System Operator with the Payments Association of South Africa (PASA). PayGate is fully PCI compliant and uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Focus Attention (Pty) Ltd. separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant outlet country and transaction currency.

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction currency will be as displayed on the invoice and is dependent on the country of purchase.

Responsibility

Focus Attention (Pty) Ltd. takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Focus Attention (Pty) Ltd. chooses as its ‘domicilium citandi et executandi’ for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature to be Plot 116, Wilgeboom, Potchefstroom, North-West, 2531.

Variation

Focus Attention (Pty) Ltd. may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Focus Attention (Pty) Ltd. Contact Information

Support: info@focusattention.co.za

Support: +27 (082) 063 9108